Frequently Asked Questions
Everything you need to know about bringing Marivelle Home into your space.
What is the typical shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners, while smaller decor items arrive within 3-5 business days.
Do you offer international shipping?
Currently, Marivelle Home ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international destinations in the near future.
What is your return policy for home goods?
We want you to love your home. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original packaging, and a restocking fee may apply to oversized furniture.
Are your wood products sustainably sourced?
Yes, sustainability is at our core. We partner with artisans who use FSC-certified timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.